The efficient operation of a long-term care facility relies heavily on the coordinated efforts of various departments, each playing a pivotal role in ensuring the well-being and satisfaction of residents. Among these, the Activities Director, Social Services, Dietitian, Director of Nursing (DON), Nursing Team, and Department Heads form the core teams that significantly impact the quality of care and life within the facility. Understanding the roles and responsibilities of these key positions is crucial for both staff and stakeholders to appreciate the interdisciplinary approach required in long-term care settings.

Director of Nursing (DON)

What They Do: The Director of Nursing oversees the nursing department, ensuring the delivery of high-quality care to residents. The DON is responsible for developing nursing policies, procedures, and standards of care in line with regulatory requirements and best practices. They manage nursing staff, including hiring, training, and performance evaluation, and ensure adequate staffing levels to meet the needs of residents. The DON also plays a key role in quality improvement initiatives, monitoring clinical outcomes, and addressing areas for improvement in patient care.