Non-verbal message (Body Language): Management of Behavioral Symptoms

Place your body in the resident's line of vision at an equal or lower position and make eye contact: This can help establish a connection with the resident and show that you are engaged and interested in what they are communicating.

Move slowly: Moving slowly and deliberately can help create a calm and reassuring environment, and reduce the risk of agitating the resident.

Match body language to verbal message: Matching your body language to your verbal message can help reinforce your communication and make it easier for the resident to understand. For example, demonstrating the action you are requesting can help clarify your message.

Exaggerate expressions if they are helpful in getting a message: In some cases, exaggerating your facial expressions or gestures can help make your message clearer and more easily understood by the resident. However, it's important to be aware of cultural differences and individual preferences when using this technique.

Gently touch or hold hands if the resident likes to be touched: Touch can be a powerful form of non-verbal communication, and can help convey empathy and support. However, it's important to be aware of the resident's individual preferences and comfort level with touch, and to always ask for their consent before touching them.