Social Services

The efficient operation of a long-term care facility relies heavily on the coordinated efforts of various departments, each playing a pivotal role in ensuring the well-being and satisfaction of residents. Among these, the Activities Director, Social Services, Dietitian, Director of Nursing (DON), Nursing Team, and Department Heads form the core teams that significantly impact the quality of care and life within the facility. Understanding the roles and responsibilities of these key positions is crucial for both staff and stakeholders to appreciate the interdisciplinary approach required in long-term care settings..

Social Services

What They Do: Social Services staff play a critical role in addressing the psychosocial needs of residents. They conduct initial psychosocial assessments, participate in care planning, and provide ongoing support for residents and their families. This includes counseling for emotional concerns, assistance with financial and legal matters, and coordination of services to meet the needs of residents, such as arranging for dental care or eyeglasses. Social Services also serve as advocates for residents, ensuring their rights are protected and their voices are heard within the facility.